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Shoppers arrive with one specific question — does it fit a standard cabinet, is it dishwasher safe, what is actually in the box — and increasingly they put that question to an AI assistant rather than hunt through your spec table. If the answer only lives in a PDF, in paragraph four of the description, or inside an image of a product label, neither the shopper nor the agent can reach it.
What they do next is leave and ask someone else. Answering those questions in plain, readable text on the product page is now one of the cheapest things you can do for both conversion and for being quotable by the assistants your customers are already using.
Agentic FAQ for Magento and Adobe Commerce is working today. It reads the product data you already hold and drafts questions and answers specific to each product. Those drafts land in a form, not on your storefront — nothing reaches a customer until a person has read it and pressed save.
The storefront output is deliberately plain. Each answer is real text sitting in the page, with no JavaScript behind the accordion, so a shopper, a screen reader and an AI agent can all read the same thing. That last part is becoming the point: Shopify’s own Fall edition now lets merchants review and approve the facts shared with AI agents, including FAQs.
It’s available now directly from us. The Adobe Commerce Marketplace listing is still in review.
We’re now building the same thing for Shopify, and we’re opening a small pilot:
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